WCG

WCG eResearch Enterprise CTMS is a clinical trial management system developed by WCG, a company with over 55 years of experience in clinical research support. The platform is designed to manage all administrative, financial, and research activities at clinical research sites, covering the full trial lifecycle from study start-up through closeout. WCG serves a broad range of site types, including academic medical centers, hospitals, health systems, and independent research sites, and operates within a wider ecosystem that connects sponsors, CROs, sites, and participants across the clinical trials industry.

The system addresses the need for financial visibility, operational oversight, and coordinator and participant support in clinical research environments. It functions as a single source of truth for research coordinators, integrating with electronic health records and other enterprise systems to reduce administrative burden and improve data consistency across departments.

Core Functional Areas

• Study Setup: Includes protocol definition, study calendar creation, document storage, budget management, coverage analysis, CRF design, study team management, status tracking, and submission review.
• Participant Management: Provides a coordinator portal, participant profiles, participant status tracking, consent management, visit tracking, deviation tracking, and a dedicated participant portal for remote engagement and self-reporting.
• Financial Management: Covers charge master configuration, milestone tracking, accounts receivable and payable, invoicing, payment processing, and reconciliation.
• Clinical Data Management: Supports electronic data capture, case report forms (eCRFs), data monitoring, query management, and data validations.
• Reporting and Dashboards: Offers standard dynamic reports, ad-hoc queries, study dashboards, finance dashboards, data monitoring dashboards, query management dashboards, and actionable intelligence tools.

Key Capabilities and Operational Benefits

• Automates administrative, financial, and research workflows to support scalable growth and continuous improvement at research sites.
• Eliminates duplicate data entry and reduces the need to work across multiple disconnected systems.
• Supports simultaneous management of numerous studies from a single platform.
• Provides financial and regulatory oversight tools to evaluate study opportunities, manage billing compliance, support audits, and avoid penalties.
• Enables remote participant engagement through an included participant portal.
• Reported outcomes from existing clients include an 80% reduction in time spent on data entry, a 21% improvement in site financial results, and a 29% increase in participant retention rates.

Integrations and Interoperability

• Features an open platform with extensive APIs supporting over 200 system integrations, including more than 50 integrations with Epic.
• EMR integrations include ADT for demographics, RPE for protocol and subject information exchange, and IHE CRPC billing designations for billing compliance.
• Supports standard and custom integrations with third-party systems including IRB platforms, financial systems, clinical systems, and regulatory systems.
• Data migration services are available for sites transitioning from spreadsheets or other legacy systems.

Related Platform Modules

• WCG eSample: A biospecimen management module that enables biobanks, biorepositories, and research sites to manage specimens of all types on a single secure, centralized, and integrated platform.
• WCG Participant Portal: A module designed to sustain and accelerate research in remote settings, supporting compliance and timely communication between participants and care providers.

WCG Company Context

• WCG serves over 5,000 biopharma and CRO clients, including all of the top 50 pharmaceutical companies and all of the top 8 CROs.
• The company supports more than 3,400 institutions and academic medical centers, 250,000 global investigators, and 300,000 global research sites.
• WCG has supported over 4,000 clinical trials in more than 130 countries within the last year, and 94% of FDA-approved therapeutic agents in the last five years have been supported by WCG.
• The company employs over 1,300 staff across 12 countries and has a 55-year legacy in independent ethical review.
• WCG's broader service portfolio covers study planning and review, site enablement, study enablement, and data and insights consulting.

A large academic medical center using WCG eResearch reported improved financial transparency through integrated coverage analysis, budget, and milestone tracking, as well as increased efficiency through integrated accounts receivable and invoice tracking, and the elimination of duplicate data sets across departments.