Trialflare

Trialflare is an all-in-one software platform for human participant research, covering clinical trials, nutritional and food supplement studies, real-world evidence collection, and public health research. Developed by a team of clinical researchers and software developers, the platform has been available since 2019 and is designed to serve a broad range of users including academic institutions, contract research organisations (CROs), sponsors, and research sites. The platform is offered free to academics and free for CROs to get started, with the stated goal of making research tools more accessible and affordable across the sector.

In addition to its software products, Trialflare also operates as a remote CRO, offering services that span study design, participant recruitment, study conduct, reporting, and remuneration support. The platform supports web, tablet, smartphone, and wearable device data collection, and includes communication tools such as SMS, email, push notifications, and WhatsApp integration.

Core Products and Modules

• eCRF (Electronic Case Report Form): Secure and scalable data collection forms for clinical and nutritional trial workflows.
• ePRO (Electronic Patient-Reported Outcomes): Tools enabling participants to submit outcome data directly via web or mobile applications.
• eSource: Electronic source data capture integrated into the broader trial management workflow.
• CTMS (Clinical Trial Management System): Features for managing trial operations across sites, sponsors, and CRO teams.
• eConsent: Digital informed consent functionality built into the platform.
• eCOA (Electronic Clinical Outcome Assessment): Structured outcome assessment tools for use across study types.
• eTMF (Electronic Trial Master File): Document management for regulatory compliance purposes.
• Cognitive Tests: Built-in cognitive assessment tools available as part of the data collection suite.
• Wearables Integrations: Support for connecting wearable devices to capture participant data in real time.

Key Capabilities

• Automated workflows and reminders to reduce manual oversight and keep studies on schedule.
• Role-based access controls for participants, coordinators, site staff, sponsors, and CRO teams.
• Multi-channel participant communication via SMS, email, push notifications, and WhatsApp.
• Real-time data synchronisation and reporting, with query management for research teams.
• Support for validated questionnaires alongside custom form building.
• Appointment scheduling for both in-person and virtual participant visits.
• Collaboration tools enabling multiple institutions or teams to work together on a single study.
• Participant remuneration management as part of the CRO service offering.

Solutions by Research Type

• All-In-One Research Platform: A comprehensive toolset intended to support a study from setup through to completion, without restrictions on the number of users or participants.
• Real-World Evidence (RWE) and Phase IV Studies: Tools designed for gathering participant data outside of controlled trial settings, including open-label and observational study designs.
• Clinical and Nutritional Trials: A regulatory-compliant pipeline supporting R&D teams conducting trials on drugs, foods, supplements, and branded products, including randomised controlled trials (RCTs).
• Free Academic Partnership Programme: A no-cost access tier for academic researchers, providing the full suite of tools including WhatsApp, SMS, cognitive tests, and wearables, with support for inter-institutional collaboration.

Deployment and Compliance

• The platform is accessible via web browsers, tablets, and smartphones, supporting both remote and hybrid study models.
• Security is described as a core design consideration across all user roles and communication channels.
• Study designs supported include regulatory-compliant formats, real-world and open-label studies, no-placebo designs, and RCTs.
• The company is registered in England and Wales as Seastorm Limited (Company number 11867862).

Customers and Testimonials

• NHS Wales has used Trialflare for data collection, with a consultant psychologist noting that mobile access allowed staff without computer access during working hours to participate in research, removing reliance on paper-based methods.
• Comac Medical CRO used the platform for coordinator and participant data capture via iPads, with automatic data synchronisation reducing additional workload for coordinators.

Trialflare positions itself as a cost-efficient, accessible research technology provider serving academics, non-profits, CROs, sponsors, and research sites, with usability ratings reported at above 95% among its users.