Telemedicine Technologies

Telemedicine Technologies is a French publisher of e-Health software solutions, founded in 2000, with a primary focus on clinical research. The company's flagship product, CleanWeb™, is a secure internet platform for the electronic management of clinical trials and registries, used across more than 64 countries. Its customer base spans leading pharmaceutical companies, biotech start-ups, and public hospitals, supporting over 20,000 investigative centres and 50,000 users worldwide, with more than 3 million patients recorded in its database and over 5,500 studies completed or ongoing on the platform.

Beyond clinical research, Telemedicine Technologies addresses five key domains: clinical research, managed access programmes, real-world evidence and registries, patient pathway management, and investigator site management. The platform is available either as a SaaS deployment or through a project-based approach, and CleanWeb™ holds ISO 9001:2015 certification and conforms to the GAMP5 information system validation methodology, with CDISC/ODM certification for data management standards.

Key Products and Modules

• CleanWeb™ – the core e-platform for electronic management of phase I–IV clinical trials, registries, observational studies, and early access programmes
• eCRF – electronic case report form functionality
• ePRO/eCOA – electronic patient-reported outcomes and clinical outcome assessments
• eConsent – electronic informed consent management
• IWRS – interactive web response system
• IMP Management – investigational medicinal product management
• Vigilance – pharmacovigilance support
• Imaging – medical imaging data management
• eTMF – electronic trial master file
• CTMS – clinical trial management system
• rSDV – remote source data verification
• MAP (Managed Access Programmes) – tools supporting ethical and compliant mechanisms for access to drugs
• Vision HMMAP – a dedicated solution referenced among the company's product suite
• Investigator Site Management – tools for efficient site management in clinical research

Core Capabilities and Service Offerings

• Data Services – comprehensive clinical data management focused on data quality
• AI and Data Visualisation – advanced data processing using machine learning and advanced statistics to support solutions and data services
• Training – end-user training programmes holding the national Qualiopi certification; the company reported a 97% customer satisfaction rate for training in 2021
• User Support – support services available in both French and English
• Hosting – standard secure hosting as well as health data hosting services, offered according to customer requirements

Compliance, Certifications, and Deployment

• ISO 9001:2015 certified platform
• Compliant with GAMP5 information system validation methodology
• CDISC/ODM certified for data management
• Qualiopi certified for training activities
• Platform available in SaaS mode or via a project-based approach
• Deployed across 64+ countries with an international user base

Company Background and Leadership

• Founded in 2000 by Yoanni Th. Matsakis, an aeronautical and space engineer with a background at CNES and MEDES, following a research and development programme in physiological monitoring for manned space missions
• Hugues Gourbat serves as CEO, a graduate of Ecole Centrale Paris and the Business Administration Institute of Paris University, and a former Accenture partner who joined following the merger with TRIACYS in 2016
• Dr. Philippe Haran serves as CEO and Business Development Director, bringing experience from the pharmaceutical industry and CRO sector, also joining in 2016
• Hocine Mokhtari serves as Technical Director, a computer engineering graduate who joined the company shortly after its founding
• The company has been active in the clinical research technology space for over 20 years

Recognition and Industry Involvement

• Telemedicine Technologies contributed to three of the ten recognised xShare Open Call projects presented at the EUCROF 2026 gala dinner in Amsterdam, in front of over 300 participants from the European clinical research ecosystem
• The company is a member of and supported by various industry organisations (specific names not detailed in available content)

Telemedicine Technologies positions itself as a long-established provider of clinical trial technology, offering a modular and flexible e-platform that covers the full spectrum of clinical data capture, management, and site operations, with a particular emphasis on regulatory compliance, data quality, and broad international deployment.