ResearchManager

ResearchManager develops and provides the Clinical Research Suite, an integrated digital platform designed to support every phase of clinical research. The platform serves a broad range of organisations including contract research organisations (CROs), sponsors, universities, and healthcare institutions, and has been in use for more than 13 years. The suite is trusted by over 200 organisations and holds a user rating of 4.2 out of 5 stars based on 280 verified reviews on platforms including Capterra and G2.

The Clinical Research Suite is built around the idea of covering the full research lifecycle — from study setup and regulatory approval through participant recruitment, data collection, and monitoring — within a single platform. Modules can be deployed selectively depending on the phase and design of a given study.

Study Setup and Approval

• CTMS (Clinical Trial Management System): Supports management of the complete research trajectory, from study setup through to completion.
• eTMF (Electronic Trial Master File): Provides centralised and structured management of research documentation, including the eISF (electronic Investigator Site File).
• RIMS (Regulatory Information Management System): Supports documentation and approval processes for Regulatory Affairs teams and ethics committees.

Recruitment and Participation

• Patient Recruitment: Allows patients to register themselves via invitations using QR codes or web links.
• eConsent: Facilitates the collection of digitally signed informed consents in accordance with applicable laws and regulations.
• Visit Planning: Manages the planning and scheduling of patient visits per treatment, treating physician, and site.

Data Collection

• EDC (Electronic Data Capture): Enables straightforward entry of patient data with real-time access to research data and statuses, supporting both on-site and decentralised data collection.
• RTSM (Randomisation and Trial Supply Management): Handles randomisation of participants across different conditions and provides insight into inventory management.
• ePRO (Electronic Patient-Reported Outcomes): Allows participants to complete questionnaires from home on any device.

Compliance and Certification

• The platform is certified to ISO 27001 and NEN 7510 standards.
• The suite is compliant with GCP (Good Clinical Practice) and GDPR requirements.
• ResearchManager states that if the platform is found not to be in compliance with relevant regulations, it will bring the software into compliance at no additional cost to the customer.

Services

• Professional Services include study management, regulatory support, data management, monitoring, and reporting.
• A CRO Partner Programme is available for contract research organisations wishing to work with the platform in a partnership capacity.

Notable Customers and Use Cases

• Galaxy Therapeutics used the platform to conduct a global real-world study without a global team.
• Reinier de Graaf hospital successfully migrated 270 studies to ResearchManager.
• Universitair Ziekenhuis RWTH Aachen streamlined clinical studies using the platform.
• METC Erasmus MC eliminated duplicate work using the suite.
• IKNL moved from fragmented data to improved oversight.
• Bravis Ziekenhuis completed a successful transition from CastorSMS to ResearchManager.
• Other named customers include Cantor BioConnect, Clean Data Labs, Instituut Verbeeten, and Parnassia Groep.

Recognition and User Feedback

• ResearchManager has received recognised G2 badges, including placement on the G2 Momentum Grid for CTMS and eTMF categories.
• User reviews highlight the platform's ease of use and intuitive interface, its ability to centralise studies, documents, and data management in one place, and the speed and efficiency it brings to research processes.

ResearchManager targets both academic and healthcare organisations as well as CROs and sponsors, and positions the Clinical Research Suite as a fully compliant, end-to-end solution for structured and auditable clinical research management.