Mavens

Mavens, a part of Komodo Health, specializes in providing Salesforce-powered solutions tailored for pharmaceutical Medical Affairs and Commercial teams. With over 15 years of experience in Life Sciences and as a certified Salesforce partner, Mavens helps organizations operate more efficiently and intelligently.

As the industry evolves with AI and the Veeva–Salesforce split, Mavens offers the expertise needed to navigate these changes. Their services include modernizing Medical Affairs and transforming Commercial operations through strategic execution and insightful solutions.

Solutions

The Mavens Medical Affairs suite addresses complex workflow challenges in areas such as publications, medical information, and research & grants. Their products are designed to meet the rigorous demands of the industry, all powered by Salesforce.

• Mavens Medical Information Cloud: Utilizes Agentforce to provide compliant and accurate Medical Information responses.
• Mavens Scientific Publications Cloud: Offers a streamlined solution for managing the entire publications process.
• Mavens Research & Grants Cloud: Provides a flexible platform tailored for Life Sciences to support various request types.

Services

Mavens leads Salesforce Commercial transformation services, enhancing pharmaceutical workflows with AI. Their offerings include:

• Data 360, Salesforce Customer Data Platform: Formerly Data Cloud, this service makes data intelligent, actionable, and AI-ready.
• Agentforce Life Sciences, Salesforce Commercial CRM: Prepares commercial teams with a secure, open ecosystem platform.
• Agentforce Life Sciences, Salesforce Patient Services CRM: Enhances patient support by accelerating access and improving adherence.

Mavens is trusted by top 20 pharmaceutical companies for their purpose-built solutions and services, ensuring that clients can modernize and transform their operations effectively.