dialog EDV Systementwicklung GmbH

dialog EDV is the company behind diaLIMS, a highly configurable Laboratory Information Management System (LIMS) built to digitize, automate, and network laboratory workflows. Drawing on over 35 years of expertise in LIMS configuration, diaLIMS serves a broad range of industries including service laboratories, manufacturing, environmental analysis, chemicals, food and beverages, pharmaceuticals, and government authorities. The platform is designed to map laboratory processes in compliance with ISO 17025 and GxP requirements, is GDPR-compliant, and holds ISO 27001 certification for data security — available in both cloud and on-premises deployments.

diaLIMS positions itself as a "single source of truth" for all laboratory data, consolidating sample information, measurement results, test equipment data, and quality management documents into one central database. This eliminates decentralized data storage, reduces inconsistencies, and provides a reliable foundation for efficient quality management and digital lab processes across the entire organization.

Key Products and Innovations

• diaLIMS Core LIMS: A fully configurable laboratory information management system supporting sample management, measurement data, QM documentation, and test equipment tracking in a unified platform.
• diaLIMS Web App: A cloud-based system designed for laboratory digitization, offering flexible access and scalability for modern lab environments.
• AI Smart Lab Assistant: An integrated, GDPR-compliant artificial intelligence tool that enables natural language search across lab data, supports experimental design, and assists with formulation simulation. The AI runs exclusively in secure EU data centers, does not train on customer data, and respects all user access rights. A transparent editing preview (diff view) and comprehensive logging ensure users remain in full control of all AI-generated suggestions.
• Mobile App: Native iOS and Android applications supporting mobile sampling and field operations, including route planning with integrated route optimization.
• SHAPTH Standard Support: Compliance with the SHAPTH standard for relevant laboratory and data exchange requirements.

Core Capabilities

• Centralized laboratory data management serving as a single source of truth for all sample, measurement, and QM data.
• Automated and digitized laboratory workflows with maximum flexibility and configurability.
• Support for ISO 17025-compliant service laboratory operations, including simple sample management and automated outsourcing workflows.
• Production support, product development, and quality assurance functions for the manufacturing industry.
• Flexible environmental analysis workflows and documentation management tailored to analytical environmental laboratories and regulatory authorities.
• Formulation and recipe management capabilities supporting research and development teams.
• Customer management and information management system functionality.
• AI-driven time savings and workload reduction without compromising data security or auditability.

Deployment, Compliance, and Industry Coverage

• Available as both cloud (SaaS) and on-premises deployments.
• GDPR-compliant across all deployment models; AI features processed exclusively in EU data centers.
• ISO 27001 certified for information security management.
• Supports GxP and ISO 17025 regulatory frameworks.
• Industry coverage includes chemicals, food and beverages, pharmaceuticals, service laboratories, manufacturing, environmental laboratories, and government/public authorities.
• Over 35 years of project experience in LIMS configuration and laboratory process mapping.

diaLIMS is actively developing its platform, with upcoming innovations including expanded AI capabilities and a new web application showcased at analytica 2026, reflecting the company's commitment to keeping laboratories efficient and future-proof in an era of rapid digitization and automation.