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Company description

CloudLIMS is a SOC 2 Type II compliant and ISO 9001:2015 certified informatics company that provides a web-based, SaaS Laboratory Information Management System (LIMS) delivered entirely in the cloud. Designed to serve biorepositories, analytical testing laboratories, clinical diagnostic and research labs, environmental labs, food and beverage labs, genomics labs, cannabis labs, and more, CloudLIMS helps organizations manage data, automate workflows, and maintain regulatory compliance — all at zero upfront cost. With offices in the United States and India, CloudLIMS serves a global customer base spanning 24 standard time zones.

CloudLIMS's mission is to digitally transform and empower laboratories worldwide to improve quality of living. The platform has enabled hundreds of analytical testing labs to help keep food, air, water, and soil safe for public consumption, and has partnered with biobanks, clinical research organizations, and COVID-19 testing laboratories in the fight against life-threatening diseases and pandemics.

Purpose-Built LIMS Solutions by Laboratory Type

• Biorepository LIMS: Supports biobanks in managing sample acquisition, collection, preparation, storage, testing, analysis, and distribution — critical activities for disease biomarker discovery, drug discovery, and clinical and translational research.
• Cannabis LIMS: Designed for cannabis laboratories testing cannabinoid levels, pesticide levels, terpenes, moisture, heavy metals, fungi, and molds, with strict accounting for every gram of sample from reception through disposal in accordance with regulatory guidelines.
• Clinical Diagnostics LIMS: Supports clinical diagnostic laboratories that generate massive amounts of medical and healthcare data daily, enabling disease prognosis and personalized patient care.
• Clinical Research LIMS: Facilitates management of data generated from clinical research investigations into new drugs, medical devices, and treatments to support evidence-based medicine and patient care improvement.
• Environmental LIMS: Built for environmental testing laboratories performing inorganic and organic chemical, microbiological, physical, and radiochemical tests on air, soil, water, and waste samples to protect public health and the environment.
• Food & Beverage LIMS: Supports food testing laboratories conducting tests for pesticide residues, herbicides, pathogens, and more across food, supplements, beverages, produce, packaged food, and feed to ensure food safety and quality.
• Genomics LIMS: Tailored for genomics laboratories managing complex workflows including sequencing, multi-omics integration, molecular diagnostics, gene expression analysis, and bioinformatics in the field of personalized medicine and disease research.
• Industrial Biotechnology LIMS: Designed for industrial biotechnology labs driving innovation in bio-based manufacturing, fermentation, enzyme engineering, and synthetic biology, including development of biofuels and other bio-based products.
• Materials LIMS: Supports materials testing laboratories ensuring the integrity, quality, and safety of materials used across construction, industrial, and other sectors.

Complimentary Services Included at No Additional Cost

• Technical Support: CloudLIMS provides unlimited technical support via email, live chat, and phone, offering over 20 hours of live support Monday through Friday across 24 standard time zones to address lab-critical needs promptly.
• Product Training: Comprehensive online training is provided to facilitate quick onboarding, maximize administrator and end-user capabilities, and enable lab users to leverage the full capabilities of the platform and manage day-to-day responsibilities with ease.
• Instrument Integration: CloudLIMS integrates with simple to highly complex laboratory instruments using CSV/XLS file mapping, enabling analytical data from multiple instruments to be imported seamlessly into the LIMS.
• Reporting Templates: Certificates of Analysis (CoA) and custom report templates can be configured at no additional charge, with support for multiple templates in custom layouts to meet diverse client and statutory reporting requirements.
• Product Upgrades: All customers are automatically upgraded to the latest version of CloudLIMS whenever new features are released, with no need to download or install updates or patches.
• Legacy Data Migration: CloudLIMS assists customers in migrating complex legacy data from existing data management systems without compromising data quality, enabling rapid operational efficiency from day one.
• Automatic Backups: Regular automated backups are performed on multiple servers located at geographically dispersed locations, minimizing the risk of data loss in the event of infrastructure failure or natural disaster.

Compliance, Security, and Certifications

• SOC 2 Type II compliant, ensuring strong data security and privacy standards.
• ISO 9001:2015 certified, reflecting a commitment to quality management.
• Supports laboratory compliance with ISO/IEC 17025:2017, GLP, 21 CFR Part 11, HIPAA, ISO 20387:2018, CLIA, ISO 15189:2012, and ISBER Best Practices.
• Delivered as a fully hosted SaaS solution in the cloud, with data hosting and backups included as part of the service.

CloudLIMS combines purpose-built laboratory informatics with a comprehensive suite of complimentary services — from technical support and training to instrument integration and data migration — making it a robust and accessible solution for laboratories of all types seeking to digitize operations, ensure regulatory compliance, and improve overall efficiency.

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