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Company description

SOLABS develops and delivers an Enterprise Quality Management System (EQMS) built exclusively for the life sciences industry. Its flagship platform, SOLABS QM10©, is a validated, integrated solution designed to help life sciences organizations manage controlled documents, training records, and quality processes within a single compliant system. The company has served leading life sciences companies for over 20 years and operates from headquarters in Brossard, Quebec, Canada, with a U.S. regional office in Framingham, Massachusetts.

SOLABS positions itself as a key partner to its clients, supporting them in building quality systems that convert quality events into actionable knowledge, reduce recurring deviations, and maintain continuous compliance. The platform is designed to serve teams of varying sizes, with the stated goal of enabling small quality teams to manage risk and compliance without requiring significant headcount increases.

SOLABS QM10© – Core Platform Capabilities

• Controlled document management, providing a structured and documented quality foundation to reduce uncertainty and inconsistency
• Training record management, enabling organizations to track and demonstrate workforce qualification
• Audit management, capturing findings and supporting follow-up actions
• Deviation tracking, ensuring that recurring issues are identified and addressed systematically
• Complaint management, linking customer feedback into the broader quality process
• CAPA (Corrective and Preventive Action) management, ensuring learnings from quality events are documented and acted upon
• Real-time visibility into emerging risks, allowing quality teams to act before issues escalate

Microsoft Integration and Infrastructure

• Full support for Single Sign-On (SSO) and Multi-Factor Authentication (MFA) rule sets through Azure Active Directory
• Collaborative Review interface built around Microsoft Word, Microsoft Copilot, and SharePoint Online
• Email notifications and workflows circulated through Microsoft Outlook
• Full support for Microsoft Edge browser
• Designed to maximize return on investment for organizations already using Office 365 infrastructure

Validation and Compliance

• The platform is validated and compliant by design, reflecting the regulatory requirements of the life sciences sector
• SOLABS maintains a dedicated EROOM environment for validation packages, related records, support documentation, and project documentation
• The system is purpose-built for life sciences compliance, not adapted from a general-purpose quality platform

Deployment and Scalability

• Available as a production instance and a separate validation instance, supporting structured change management and testing
• Designed to be right-sized for current needs, with the ability to expand modules and capabilities over time
• Suitable for organizations ranging from smaller teams to larger life sciences enterprises

Client Support and Pricing

• SOLABS provides expert client assistance from personnel with knowledge of both the platform and the life sciences industry
• A dedicated Knowledge Base is available to clients, with login functionality to track questions and conversation history
• The company describes its pricing model as transparent and predictable, with no unexpected costs
• Client testimonials reference responsive customer service, openness to user suggestions, and collaborative product development

SOLABS serves clients including Eagle Pharmaceuticals, among other life sciences organizations, and maintains active channels on LinkedIn, X (Twitter), and YouTube. The company's stated approach centers on helping life sciences teams learn continuously from operational experience as a means of reducing risk to patients, operations, compliance, and organizational reputation.

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Software attributed to SOLABS

• SOLABS QM10View

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