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Company description

Autoscribe Informatics is a developer and supplier of Laboratory Information Management Systems (LIMS) and laboratory software solutions for scientific and industrial purposes. With over 40 years of experience, the company delivers configurable, future-proof database management applications — including LIMS and Quality Management Systems — that are tailored to match user requirements and can easily adapt as needs evolve. Autoscribe has offices in the UK, USA, and Australia, with distributors around the world, and is a wholly-owned subsidiary of Xybion Digital Inc.

What sets Autoscribe Informatics apart is its unique approach to configuration: all systems feature genuine configuration capabilities with no custom coding required. The built-in configuration tools allow workflows, screens, terminology, and operating procedures to be adapted precisely to each client's needs. Configuration changes can be made by Autoscribe or by clients themselves without invalidating support agreements — a capability unique to Autoscribe. This flexibility results in a longer-than-average system lifespan and a reduced total cost of ownership.

Core Products

  • Matrix Gemini LIMS: A fully featured Laboratory Information Management System designed to improve efficiency, automation, and turnaround times in busy laboratories. It enables sample tracking, data management, and error reduction, and is suitable for a wide variety of laboratory sizes and applications.
  • Matrix Gemini LIMS Express: A streamlined, user-friendly LIMS solution that is ready to use in minutes. Designed for smaller laboratories, smaller enterprises, and start-ups that need to get up and running quickly and easily.
  • Matrix Gemini LIMS Configuration Tools: A suite of tools that provide superior flexibility, enabling an exact fit to customer requirements and ensuring a familiar, intuitive interface for every user. All Matrix Gemini systems use the same tested and verified core software.

Key Capabilities and Platform Features

  • Highly configurable without custom coding: Every screen, workflow, and interface element can be optimized to follow each organization's operating procedures, language, and terminology.
  • Dual Windows/Web interface: Matrix Gemini LIMS systems provide both Windows and web-based access to suit different user environments.
  • Scalability: Systems are designed to scale with the organization, accommodating growth and changing requirements over time.
  • Adaptable and future-proof: Systems are built to evolve, ensuring infinite system lifespan and maximizing return on investment rather than requiring costly replacements.
  • Sample tracking and data management: Comprehensive tools for tracking samples, managing laboratory data, reducing errors, and automating workflows.
  • Regulatory compliance: Compliance with existing and future industry standards is built into workflows, helping laboratories meet regulatory requirements intuitively.

Deployment and Licensing Models

  • Licensing options: LIMS can be licensed as a perpetual license with a one-off payment plus annual support costs, or through a yearly or quarterly subscription model. Autoscribe uses a concurrent user licensing model rather than named user licenses, minimizing administrative overhead.
  • Deployment options: Software can be deployed on-premise or in the cloud, based on client preference. Cloud hosting can be provided by Autoscribe on a dedicated individual server (offering maximum control over updates and maintenance) or on a shared server (lower cost, less control). Clients may also host the software themselves in their own cloud environment.
  • Pricing: Prices are quoted according to the specific needs of each laboratory so that customers only pay for what they require. Systems are built to evolve over time, growing ROI rather than requiring replacement.

Services and Support

  • LIMS Training Courses: Autoscribe offers a range of training courses suitable for both end users and system administrators, with scheduled dates available.
  • LIMS Support: A range of support services is available throughout the implementation phase and beyond. Help desks are staffed by Matrix Gemini LIMS experts.
  • Consulting and Implementation: Autoscribe's consulting and implementation services help customers migrate from legacy or paper-based systems and incorporate new instrumentation into Matrix Gemini LIMS solutions.
  • Fixed-price quotations: Autoscribe strives to offer fast responses, quick decisions, and competitive fixed-price quotations tailored to each customer's precise needs.

Industries and Customers

  • Autoscribe LIMS solutions are used across a broad range of industries, including biobanking, food production, drinking water testing, hospitals, cancer research, and the handling of radioactive and hazardous materials.
  • Market-leading and high-profile organizations rely on Autoscribe software daily to minimize laboratory costs and maximize performance.
  • The company has an enviable track record of delivering flexible, long-lasting laboratory informatics solutions to laboratories large and small across a wide range of industries.

Certifications and Compliance

  • ISO 9001:2015 Certified: Autoscribe Informatics holds ISO 9001:2015 certification (certificate number 1329/A/0001/UK/En) with the United Registrar of Systems, reflecting its commitment to quality management and continuous improvement of business processes.
  • ISO 14001:2015 Certified: Autoscribe is also ISO 14001:2015 certified (certificate number 00690/B/0001/UK/En), demonstrating its commitment to environmental management, efficient use of resources, and reduction of waste.
  • Cyber Essentials: Autoscribe Informatics meets the requirements of Cyber Essentials, a UK Government-backed and internationally recognized cybersecurity scheme, helping to protect the company and its clients against common online threats.

Incorporated in 1981 and registered in England and Wales, Autoscribe Informatics brings more than four decades of domain expertise to laboratory informatics. Its worldwide team of LIMS, scientific, and business software professionals is dedicated to helping customers automate processes, achieve real cost savings, and meet regulatory compliance needs through highly configurable, long-lasting solutions.

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