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Company description

Dialog is a product of Clarivate, designed to simplify the research process for organizations that rely on peer-reviewed content to inform business decisions. It provides access to a large collection of academic literature databases through a search interface suitable for users of varying skill levels, spanning industries including life sciences, pharmacovigilance, and general research and development.

Clarivate, the parent company, operates across Academia and Government, Life Sciences and Healthcare, and Intellectual Property markets, serving more than 45,000 customers in over 180 countries. Dialog sits within Clarivate's Life Sciences and Healthcare segment, with a particular focus on research workflows and pharmacovigilance literature review.

Core Platform: Dialog®

• Provides access to over 140 literature databases containing more than 1.8 billion authoritative records
• Includes 625 million newspaper articles, 7 million dissertations and theses, and 23.3 million conference proceedings and preprints
• Covers 33 full-text and 69 bibliographic patent authorities
• Supports approximately 2.6 million searches per year, 41,000 alerts run per quarter, and 4 million documents viewed per month
• Offers three levels of search interface, ranging from basic to command line, to accommodate different user expertise levels

Search Capabilities

• Supports Boolean operators (AND, OR, NOT), proximity operators (PRE/#, NEAR/#), and truncation using * or ? symbols
• Enables cross-database searches to retrieve results from multiple sources simultaneously
• Allows users to create, amend, and share searches within their organization
• Provides customizable reports and one-click options for finding, organizing, and sharing information
• Integrates with Article Galaxy from Research Solutions for quick access to full-text articles

Pharmacovigilance Features

• Dialog's alerting system is specifically designed to support pharmacovigilance literature review workflows
• Provides an audit trail to support regulatory compliance requirements
• Offers precision search against authoritative sources including MEDLINE and Embase
• Designed to ensure comprehensive coverage of safety-relevant references across product portfolios of any size
• Includes the Drug Safety Triager, a dedicated pharmacovigilance literature review software tool to help life sciences organizations meet regulatory requirements

Products and Services

• Dialog Alerts Manager: A tool for creating and managing multiple search alerts to ensure no vital information is missed
• Drug Safety Triager: Pharmacovigilance literature review software for life sciences regulatory compliance
• Pharmacovigilance Literature Screening Services: A managed service offering for literature screening
• Dialog Databases: A catalogue of all databases available through the Dialog platform
• Consultancy Services: Expert services offered alongside the platform to support end-to-end research workflows for organizations with complex research and regulatory needs

Pricing and Access

• Offers flexible pricing models including transactional, commitment-based, and flat-rate subscription options
• Pricing is designed to accommodate organizations of varying sizes and usage levels

Dialog is positioned as a research tool for organizations across multiple sectors that need reliable access to peer-reviewed literature, with particular depth in pharmacovigilance and drug safety applications. It is backed by Clarivate's broader data and analytics infrastructure, which serves top pharmaceutical, medtech, and biotech companies globally.

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Software attributed to Clarivate

• DialogView

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